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Project
Scaleup Evolution

The Client:

A founder-owned scaleup specializing in high-performance Content Delivery Networks (CDN) and Commerce Community Management

The Challenge:

After hitting a milestone of 100 employees, the company faced "growing pains": manual bottlenecks in their proprietary CMS, a development roadmap dictated by urgent tickets rather than business outcomes, and a CEO overly involved in daily tactical decisions.

The Pod’s Intervention:
A
2 Phase approach

We focused on transitioning from Founder-Led to scale & Exit-Ready

Phase 1

Operational Automation & CMS Optimization

To scale without linear head-count growth, the focus shifted from "more people" to "better systems."


CMS Automation: We implemented a headless CMS architecture with automated workflow triggers. Instead of manual content tagging and distribution, AI-driven metadata tagging and automated cross-platform syncing were introduced.


The Result: A 40% reduction in manual content operations, allowing the community management team to focus on engagement strategy rather than data entry.

Phase 2

Outcome-Driven Development Roadmap

The engineering team was "busy but not productive." We pivoted the digital platform development from a feature-factory model to a Business Outcome Framework.
 

Strategy over Syntax: Every roadmap item was tied to a specific KPI (e.g., “Reduce latency by 15ms to increase checkout conversion by 2%”).
 

Technical Debt Management: Established a "70/20/10" resource allocation: 70% on core business outcomes, 20% on platform stability/acceleration, and 10% on innovative R&D.

Advisory to CEO

Structuring for Scale and Exit
To reach "Exit-Ready" status, a company must prove it can thrive without its founder.

 

Structural advice provided to the CEO:
Current State (Founder-Centric) --> Future State (Exit-Ready)


Decision Making | CEO approves all major spends/hires. --> Empowered L2 Leadership (VP level) with clear P&L ownership.
 

Product Vision | Founder's "gut feeling." --> Data-backed roadmap aligned with market-driven multiples.


Operations | Tribal knowledge and "heroics." --> Standard Operating Procedures (SOPs) and automated reporting.


CEO Delegation Strategy: The "Rule of Three"
Appoint a COO/Head of Ops: Move the "how we work" off your plate so you can focus on "why we work" (market positioning and M&A relationships).

 

Institutionalize Knowledge: Ensure that the value of the commerce community lies in the platform architecture, not the founder’s personal network.
 

Financial Rigor: Transition from "growth at all costs" to "profitable, predictable growth." Potential acquirers pay a premium for recurring revenue (ARR) with healthy margins.

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contact
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Led by experts

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The pod was led by

Eyal Zucker

CEO & Managing Partner

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EDIYAL Kft

Contact or visit our Budapest office for a meeting in person

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Roosevelt building

Szechenyi Istvan ter 7-8

Budapest, Hungary 1051

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Email: contact@ediyal.com
Tel:  +36 1 803 7600

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